|
The IKEA Privacy Policy is our way of telling you what
information we collect, how we use it and how you can access, change
and remove your information.
Help us build a better IKEA.
In order to create a better
IKEA, we need your help. You can help by providing us with various
kinds of information to help IKEA serve you better, and ultimately
improve IKEA for everyone. Below you’ll find some of the reasons we
request information from you, as well as how we obtain and use that
information to help improve your IKEA shopping experience.
Catalogue
– To mail you an IKEA catalogue, we need your name and address. We also
ask for your phone number and email address in case there are any
problems with delivery. You also have the option of providing us with
additional information about products that interest you and other
lifestyle information. Why do we ask for this information? It helps us
learn about the people who shop at IKEA so we can better tailor our
products and stores for you. Of course, providing this information is
purely optional.
Purchases – When you make a purchase at IKEA,
you may need to give us your credit card number or contact information
in order to process your payment. If the item is being delivered, we
will also ask for your name, address, telephone number and email
address to guarantee prompt delivery. This information will only be
used for internal purposes and to fulfil your purchase.
Customer
Service – In order for a customer service representative to respond to
your questions or concerns, we may need personal information like your
name, address and telephone number. This information is only used to
answer your questions as completely and thoroughly as possible.
What you share with IKEA stays with IKEA.
If
you cannot trust IKEA, you will not shop with IKEA. For that reason,
the security of your personal information is of utmost importance to
us. IKEA does not share your personal information with companies
outside IKEA for marketing purposes. The information we collect is used
only by IKEA. On occasion, we do need to hire other companies to help serve
you better. In some of these cases, we may need to share information
that is necessary to perform tasks for IKEA. For example, a delivery
service will need to know your name and address in order to bring IKEA
products to you. These companies are strictly monitored by IKEA in
order to make certain the privacy of our customers is always protected.
|
